Receptionist, Administrative​/Clerical

Role Purpose

To provide exceptional front desk and telephone support by managing incoming calls, welcoming visitors, coordinating communication and maintaining a professional reception environment while supporting administrative operations.

• Operate the telephone switchboard efficiently by connecting, transferring, holding and disconnecting calls.
• Handle inquiries professionally and provide accurate general information to callers and visitors.
• Assist staff with external connections and respond to internal switchboard queries.
• Perform clerical and administrative support tasks including data entry, photocopying, typing and filing.
• Greet showroom visitors warmly and ensure they are comfortable while waiting.
• Provide directions, informational materials and assistance to customers and guests.
• Manage incoming and outgoing mail distribution in a timely and organized manner.
• Monitor telephone bills and ensure personal calls are charged appropriately.
• Maintain the appearance and cleanliness of the reception area including magazines, seating and d cor.
• Support office operations through mail sorting, document duplication and other general office duties.
• Communicate any operational concerns or customer issues to the Service Manager promptly.
• Carry out additional duties as assigned by the Body Shop Manager.

• A minimum of 2 years' experience in a receptionist, front desk, or customer service role.
• A Diploma or Degree in any discipline.
• Fluency in both Arabic and English is essential.
• Computer literate with knowledge of standard office applications and administrative systems.