Executive Assistant To Cluster General Manager Hilton Yas

Executive Assistant – Hotel Cluster

An Executive Assistant provides executive support to the Cluster General Manager and ensures smooth execution of hotel operations.

• Manage the Cluster General Manager’s daily schedule, appointments, meetings, and travel arrangements across multiple properties.
• Prepare and organize internal and external meetings, including agenda preparation, minute-taking, and follow-ups.
• Maintain an efficient filing and record-keeping system for confidential documents, reports, and correspondence.
• Screen calls, emails, and requests received for the Executive Office and handle them when appropriate or direct them to the relevant departments.
• Serve as the primary point of contact between the Cluster GM, senior leadership team, corporate/regional office, and internal/external stakeholders.
• Liaise with representatives of the owning company and other external business contacts to maintain strong, professional relationships.
• Draft, proofread, and edit business correspondence, presentations, and reports in a professional manner.
• Handle guest complaints or VIP requests when escalated to the Executive Office, ensuring prompt and professional communication.
• Coordinate with other Executive Committee, department heads, and hotel HM(s)/Director of Operations (DO) to relay information, gather reports, and ensure timely updates.
• Assist in coordinating and following up on special projects and initiatives led by the Cluster GM.
• Track progress of business plans, KPIs, and performance reviews across all properties in the cluster.
• Organize executive visits, inspections, and VIP guest relations activities when necessary.
• Handle sensitive information with the utmost confidentiality and integrity.
• Assist in preparation of budgets, forecasts, and business review meetings.
• Analyze data and prepare executive reports on revenue performance, guest satisfaction scores, and operational KPIs.
• Review and consolidate expense reports, invoices, and purchase requests for the Cluster GM’s approval.
• Maintain discretion in all communications and dealings within and outside the organization.
• Coordinate travel itineraries, visa arrangements, and accommodations for the Cluster GM and accompanying executives.
• Support in organizing corporate events, team meetings, and off‑site engagements.

• Secure compliance with Hilton Worldwide Brand Standards.
• Adhere to all relevant Health, Safety and Environment procedures, instructions and controls, and act in emergency situations.
• Perform related tasks and duties as assigned and deemed necessary by management.
• Maintain high standard of personal appearance and hygiene at all times.

• Excellent written and verbal communication skills in English.
• Adaptable and resilient with a positive mindset.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong interpersonal skills and the ability to build relationships at all levels.
• Strong organizational, administrative skills and multitasking abilities.
• High level of discretion, integrity, and confidentiality.
• Team player who can also work independently with minimal supervision.
• Familiarity with hotel operations and corporate structures is a plus.

Hilton Abu Dhabi Yas Island

Full-time

Housing, Transport, Additional benefits as per company policy