Office Manager – GCM

Role:
Office Manager - GCM

Location:

Abu Dhabi, UAE

To provide high-quality executive, administrative, and coordination support to the Group Credit leadership team, ensuring effective management of processes, committee coordination, follow-ups, and day‑to‑day operations of the function.

• Provide comprehensive secretarial and administrative support to the GCCO, including managing correspondence, emails, calendars, and travel arrangements.
• Prepare, review, and format presentations, memos, reports, and official communications.
• Screen calls and manage internal and external communications on behalf of the GCCO.
• Maintain organized filing systems (electronic and physical) ensuring confidentiality and easy retrieval.

• Coordinate all aspects of Group Credit committees (e.g., MCC, BCIC, Credit forums), including scheduling, agenda preparation, circulation of materials, and minute‑taking.
• Ensure timely follow‑up on action items and maintain trackers for committee decisions and pending items.
• Support governance processes by ensuring adherence to internal policies and regulatory expectations.

• Act as a central coordination point between Group Credit, Business Units, and other Group Functions.
• Proactively follow up with business heads and stakeholders on key deliverables, regulatory requests, and management actions.
• Support GCCO direct reports in administrative tasks and cross‑functional coordination.
• Maintain and regularly update the Group Credit "book of work" tracker, ensuring visibility of key initiatives, timelines, and ownership.

• Process invoices and procurement‑related documentation in line with bank policies.
• Coordinate departmental administrative activities and liaise with support functions (HR, IT, Finance etc).
• Support onboarding of new team members and maintain team‑related documentation.

• Assist in coordinating training sessions, workshops, and team engagement initiatives.
• Build and maintain strong working relationships across all levels of the organization.
• Ensure discretion, professionalism, and confidentiality always.
• Undertake additional responsibilities as required, commensurate with the role.

• Computer proficiency.
• Excellent organizational skills.
• Good interpersonal and communication skills.

• At least 8‑10 years of experience in managing office of the C‑suite staff.
• Banking experience will be preferred.