Assistant - Admissions

Key Responsibilities

• Process and maintain applicant information using the institution's CRM and admissions systems.
• Update and monitor application status and workflow progress.
• Verify student applications for completeness and compliance with admission requirements.
• Maintain accurate admissions records, databases, and supporting documentation.
• Perform data entry verification and regular updates within admissions management systems.
• Coordinate with Admissions Officers to facilitate the timely review and processing of applications.
• Assist in scheduling admissions committee meetings and preparing supporting documentation.
• Support the planning and execution of admissions events to enhance applicant engagement.
• Assist with lead generation, follow-up calls, and applicant tracking activities.
• Respond to application-related queries and assist in resolving cases escalated by the Student Help Desk.
• Review applicant records, reconcile documentation, and ensure accurate information is maintained.
• Ensure confidential handling of applicant information in accordance with data protection and privacy policies.
• Maintain high levels of data accuracy and integrity across all admissions systems.
• Provide day-to-day administrative support to the Admissions Department.
• Assist with operational activities and other duties as assigned to ensure the smooth functioning of admissions operations.

• Bachelor's Degree in Business Administration, Management, Education, or a related field.
• 1-2 years of experience in Admissions, Academic Administration, Student Services, or a similar administrative support role.
• Experience using CRM systems or admissions management platforms.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Experience handling data entry, reporting, and document management.

• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Good verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in CRM systems and Microsoft Office applications.
• Ability to work collaboratively within a team environment.
• Strong problem-solving and coordination skills.

• Experience working in a higher education or academic institution.
• Familiarity with student admissions processes and academic administration.
• Ability to work in a fast-paced, deadline-driven environment.
• Professional, proactive, and service-oriented approach.