Front of House Receptionist - Arabic speaker

Job purpose:

As first contact person to the school, the receptionist will deal with all enquiries knowledgeably, efficiently and courteously

Job Scope:
Welcomes all guests to the school and answers to all phone enquiries.

• Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.
• Provide information about the schools (curriculum, admission procedure, tours, administration structure, etc.).
• Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
• Provide information in regards to school programs, events, functions, activities, examinations and timings.
• Relate courteously with visitors and welcomes them to the school.
  
  Maintain reception area presentable and clean at all times.
• Gather and communicate updated information on School events, activities and meetings through daily bulletin.
• Maintain a Visitor Register of all visitors to the school and books school tours.
• Coordinate the school’s mail delivery system and liaise with courier services.
• Assist with Secretarial tasks assigned as and when reasonably required by Supervisor.
• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
• Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
• Attend staff meetings and serve on committees as required.
• Perform other duties as requested by direct & dotted reporting line managers / supervisors.

• Excellent English and Arabic speaking and writing skills
• Outstanding organizational and interpersonal skills.
• Proficient secretarial and computer skills