Manager - HR - Client Management

Position Summary

Candidate should be an HR and have experience in handling outsource employees and clients. He or she should be aware of UAE labour law.

• Proactively identify and pursue new business opportunities within the outsourcing industry.
• Develop and execute strategic sales plans to achieve and exceed revenue targets.

• Build and maintain strong relationships with clients through regular meetings, calls, and follow-ups.
• Understand client business goals and align outsourcing services to deliver value.
• Present customized outsourcing proposals and negotiate contracts effectively.

• Work closely with operations teams to ensure seamless delivery of services.
• Coordinate internally to resolve client issues and ensure high satisfaction rates.

• Prepare regular sales and account performance reports.
• Analyze client feedback and market data to improve sales strategies and offerings.

• Serve as the primary point of contact for assigned clients, ensuring a positive client experience and addressing inquiries or issues promptly.
• Maintain regular communication to understand clients' evolving needs and propose relevant solutions.

• Preferred experience in the outsourcing or recruitment services industry.
• Minimum of 5–10 years in a similar role.

Bachelor’s degree in business administration, Sales, or a related field.

• Negotiation skills.
• Excellent interpersonal and communication skills.
• Ability to understand and address client needs effectively.
• Proficiency in Microsoft Office Suite.

• Self‑motivated, goal‑oriented, and results‑driven.
• Ability to multitask and prioritize in a fast‑paced environment.
• Strong analytical and problem‑solving skills.