Operations Coordinator, UAE Expo Office

Job Summary

The UAE Expo Office is responsible for administering, managing and overseeing the UAE's participation in international Expos. We are seeking a highly motivated and dynamic Operations Coordinator to support the planning, implementation and day‑to‑day management of UAE Pavilion operations at World Expos. This role involves supporting daily operational functions, coordinating staffing and logistics, managing multiple work streams simultaneously and ensuring seamless operations, visitor experiences and support services throughout the lifecycle of the Pavilion at Expos.

• Operational Planning and Delivery:
  Assist in the design and implementation of operational plans, procedures and service models across pavilions. Support coordination with multiple vendors and contracts to ensure service delivery and operational readiness. Monitor daily operations ensuring efficient execution and resolution of arising issues. Contribute to pavilion readiness across all functions including visitor services, facilities, security and logistics.
• Staffing and Team Coordination:
  Assist in preparing onboarding materials and tools to support training for pavilion operational staff. Support the planning and execution of staff welfare and wellbeing programs.
• Logistics and Compliance:
  Review operational plans, guidelines and requirements set by host organizers. Liaise with Expo organizers and relevant authorities to ensure compliance with applicable legal and regulatory requirements. Support procurement and vendor management for operational needs.
• VIP and Stakeholder Engagement:
  Support the development and execution of VIP visit protocols in collaboration with protocol and events teams. Work closely with internal and external stakeholders to deliver strategic objectives and support key engagements.
• Financial and Administrative Support:
  Maintain accurate and up-to-date documentation and records of operational activities.
• Reporting and Knowledge Management:
  Contribute to daily updates, team meetings, post‑event reports and a comprehensive final operations report including lessons learned and best practices.

• Bachelor’s degree in Operations Management, Business Administration, Events Management, or a related field.
• Minimum 3 years of experience in operations, preferably within international events or large‑scale public environments.
• Prior experience with World Expos or high‑profile global events is a strong advantage.

• Strong interpersonal skills with the ability to manage stakeholders at all levels.
• Excellent communication and presentation skills with fluency in English and Arabic (written and verbal).
• Exceptional organizational skills and strong attention to detail.
• Proven ability to work in cross‑functional teams with event management and operations teams.
• Experience working in international environments and multicultural events.
• Ability to thrive in a fast‑paced, high‑pressure environment while managing multiple deadlines.
• Proficiency in Microsoft Office and scheduling tools.
• Knowledge of Expo formats, international events, or pavilion management is an advantage.
• Willingness to relocate or travel internationally for extended periods as required.