Business Operations Coordinator

Role Overview

We are seeking a highly organized and execution-focused Business Operations Coordinator to support the CEO and leadership team in driving day‑to‑day operations, ensuring seamless coordination across functions, and maintaining strong execution discipline across the organization.

The long‑term objective of this role is to centralize and manage operational communications across all major communication channels on behalf of the CEO and leadership team.

• Capture, organize, and track tasks and initiatives across departments
• Ensure clear ownership, timelines, and deliverables for all projects
• Monitor progress and proactively follow up to ensure timely completion
• Maintain a centralized system for tracking all key activities

• Support the CEO in managing priorities, schedules, and action items
• Document key outcomes from meetings and ensure follow-through
• Track pending decisions and commitments, ensuring timely closure
• Assist in preparing reports, summaries, and updates

• Act as the central communication coordinator for the CEO and leadership team
• Manage and streamline day‑to‑day business communications across Email, Whats App, Telegram, and other communication platforms
• Ensure timely responses, follow‑ups, and alignment across internal and external stakeholders
• Maintain communication flow between departments, leadership, vendors, and partners
• Organize, prioritize, and elevate important conversations, action items, and pending responses
• Gradually take ownership of operational communication management to improve execution efficiency and reduce communication gaps

• Drive accountability by consistently following up with stakeholders
• Identify delays or risks and elevate proactively
• Ensure no critical task or dependency is overlooked

• Implement and manage task tracking tools and workflows (e.g., Notion, Click Up, Asana)
• Continuously improve internal processes for better efficiency and visibility
• Maintain dashboards and reports for leadership visibility

• 3–6 years of experience in operations, program management, executive support, or similar roles
• Prior experience in a startup or fast‑paced environment preferred
• Experience working with senior leadership is a strong advantage

• Exceptional organizational and time‑management skills
• Strong written and verbal communication abilities
• High attention to detail with a structured approach to problem‑solving
• Ability to manage multiple priorities simultaneously
• Strong follow‑up and stakeholder management skills
• Proficiency in productivity and project management tools

• Highly proactive with a strong sense of ownership
• Assertive yet professional in driving accountability
• Ability to work independently with minimal supervision
• Comfortable operating in ambiguity and dynamic environments
• High level of integrity and discretion
• Familiarity with tools such as Notion, Click Up, or Asana
• Proficiency in Microsoft Office / Google Workspace