Assistant Manager​/Manager - Tourism and Culture Advisory - Capital Projects & Consulting

We have a challenging opportunity opened up for the role in our Capital Projects & Construction practice.

The role at Protiviti is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.

Identify business opportunities within their immediate client's business or across an industry. They are responsible for growing existing accounts and attracting new business. Develop a deep understanding of client's business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client's perspective and become the de-facto “go-to-person”.

They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Develop contacts within the business community and serve as ambassadors of Protiviti in the market. Basis their credibility, they are able to attract and retain the best of talent.

• Develop and implement governance frameworks aligned with local regulatory requirements, client standards, and organizational objectives.
• Establish clear accountability structures and decision-making protocols to ensure transparency and compliance.
• Conduct governance audits, gap analyses, and maturity assessments to identify improvement areas and implement corrective actions.
• Design and roll out governance policies, procedures, and reporting mechanisms to monitor adherence and effectiveness.
• Lead awareness and training programs to embed governance principles across teams and stakeholders.

• Design and implement target operating models for portfolio, program, engineering and project management functions.
• Define organizational structures, roles, and responsibilities to ensure clarity and alignment with strategic goals.
• Benchmark operating models against industry best practices and regional standards to deliver agile and efficient solutions.
• Develop supporting documentation, including SOPs, templates, and process maps, to enable seamless adoption.
• Facilitate workshops and stakeholder sessions to validate design and secure buy-in for implementation.

• Lead end-to-end process improvement initiatives across development and delivery functions.
• Apply Lean Six Sigma methodologies (Green Belt required; Black Belt preferred) to identify inefficiencies, eliminate waste, and enhance operational performance.
• Map and analyze current workflows, redesign processes for scalability, and implement continuous improvement frameworks.
• Develop standardized policies, procedures, and templates to ensure consistency and compliance.
• Monitor process performance through KPIs and dashboards, driving data-driven decision-making.

• Build strong relationships with government entities, and clients, demonstrating cultural awareness and market knowledge.
• Engage with stakeholders to ensure alignment on governance and operating model initiatives.
• Facilitate workshops, presentations, and strategic discussions to secure stakeholder buy-in and consensus.
• Prepare and deliver detailed reports, dashboards, and recommendations to executive committees and regulatory bodies.
• Act as a trusted advisor to clients, leveraging insights into market dynamics and regulatory frameworks to guide decision-making.

• Bachelor’s degree in Engineering, Business Administration, or related field (Master’s preferred).
• 7-10 years of experience in Real Estate, Tourism and Culture Sector in GRC, operating model design, and process improvement.
• Proven experience in Middle East region projects;
• Big four experience desirable.
• Certifications such as PMP, PRINCE2, Lean Six Sigma Green Belt (Black Belt is a plus) are highly desirable.
• Excellent communication, analytical, and stakeholder management skills.
• Familiarity with GRC tools and data visualization platforms (e.g., Power BI) is a plus.

Location – Abu Dhabi