In House Sales Coordinator

Your role

To achieve better customer’s relationships & ensure an excellent standard of service is provided. Reporting to the Regional Operations Manager, your mission is to ensure that the company goals are met in terms of managing rental agreements and contracts, fleet transfers, deliveries and collections, suppliers’ purchase orders, invoicing, reporting and analysis. Develop and support a spirit of open communication, fairness and respect for the individual in all operation areas.

Support and promote the group core values:
Interaction, Commitment and Innovation. Drive and develop quality process improvements that focus on safety, operations and customer service. Adhere to health and safety policy and other requirements relating to care of equipment. Focus on continuously developing a customer care‑driven culture and support the improvement of our rental and service response to our customers and our operational excellence. Interact with other departments and service & sales team members and adjust efforts to accomplish or improve results.

Strong focus on continuous improvement in the use of digital solutions in our customer communications and relations. You will have a strong focus on innovation, automation, connectivity and digitalisation of the operations and further optimise all processes for maximum efficiency.

• Manage and create the Rental Agreements and Contracts.
• Review customer needs and coordinate with service team and transporters for fleet transfers, deliveries and collections.
• Upload all customers and contract details, shipping documents and invoice logs into SharePoint.
• Create and maintain suppliers’ purchase orders and manage the approval flow process on SharePoint.
• Verify suppliers’ invoices and submit to finance for processing.
• Issue and submit customers’ invoices and credit notes.
• Conduct month‑end reporting and analysis.
• Drive and develop quality process improvements that focus on safety, operations and customer service.
• Strong focus on continuous improvement using digital solutions in customer communications and relations.

• You are an innovator, striving to create better solutions and ways, challenging the status quo.
• You value high standards, always finding better ways without compromising on quality.
• You are customer‑focused and embrace entrepreneurial thinking from identifying customer needs to delivering added value.
• You are resilient & agile, finding opportunities in an ever‑changing environment.
• You are open‑minded & collaborative, willing to learn from mistakes and work in a team.
• You are result‑oriented, with a "can do" attitude and are ready to go beyond the expected scope.
• You are passionate about making a better world, aligning personal values with the company mission.

• Excellent communication skills.
• Ability to plan and organise effectively, with excellent interpersonal skills.
• Preferably prior experience in the rental field.
• Ability to understand customer needs.
• Dynamic personality & self‑motivated.
• Knowledge of Microsoft Office.
• Knowledge of Salesforce & PowerPoint presentation skills.
• Knowledge of Arabic will be considered a plus.

• Culture of trust and accountability.
• Lifelong learning and career growth.
• Innovation powered by people.
• Comprehensive compensation and benefits.
• Health and well‑being.

On‑site. The role requires you to work on‑site at our office in Abu Dhabi, United Arab Emirates. You will be part of a dynamic team and enjoy the benefits of face‑to‑face collaboration.