Manager, Business Operations

About AI71

AI71 is an industry leader in artificial intelligence, delivering innovative solutions that empower developers, businesses and governments to solve complex challenges. AI71 builds secure, enterprise-ready applications powered by cutting-edge technology-tailored for knowledge workers and sector-specific needs. AI71 bridges the gap between advanced AI and real-world impact. Guided by a strong commitment to research and responsibility, we create transformative solutions that drive progress and empower communities.

AI71 is an industry leader in artificial intelligence, delivering innovative solutions that empower developers, businesses and governments to solve complex challenges. AI71 builds secure, enterprise-ready applications powered by cutting-edge technology-tailored for knowledge workers and sector-specific needs. AI71 bridges the gap between advanced AI and real-world impact. Guided by a strong commitment to research and responsibility, we create transformative solutions that drive progress and empower communities.

The Manager, Business Operations keeps the Applied AI function running on time and on track. Reporting to the Head of Business Operations, you own the day-to-day mechanics of how the business operates: the reporting cycle, the meeting cadence, the trackers, the follow-ups, and the analysis that sits underneath leadership decisions. Where the Head of Business Operations sets the operating system, you run it.

This is a hands-on, individual contributor role. You will not manage a team. You will produce the work yourself, at pace and to a high standard, across a wide range of topics, with a strong emphasis on accuracy, follow-through, and clean execution. You will work across Product, Commercial, Customer Success, Partnerships, and Corporate Functions to gather inputs, chase commitments, and make sure nothing quietly falls over.

It is a strong platform for anyone who wants to learn how an AI business is built and run from the inside.

• Run the recurring operating rhythm of the Applied AI function, including weekly leadership meetings, monthly business reviews, and quarterly planning cycles. Set agendas, collect inputs, capture decisions, and track actions to closure.
• Maintain the KPI and OKR trackers. Collect data from source owners, validate it, flag anomalies, and keep the numbers current and trustworthy.
• Build and maintain recurring reporting packs and dashboards for leadership, keeping formats consistent and data accurate.
• Own the action and decision log. Chase owners, elevate slippage early, and make sure commitments made in the room are delivered outside it.
• Support the preparation of board, investor, and partner materials, including drafting slides, sourcing data, fact-checking, and version control.
• Document and improve operating processes as the team grows, replacing ad hoc workarounds with something repeatable.

• Conduct research and analysis on business, market, and commercial questions, and turn findings into clear, well-structured outputs.
• Build and maintain models and trackers covering pipeline, forecasts, resourcing, and delivery status.
• Support cross-functional initiatives as the working-level owner: run the project plan, coordinate contributors, track milestones, and surface blockers.
• Prepare briefing notes, pre-reads, and summaries ahead of internal and external meetings.
• Take on discrete pieces of work handed down from the Head of Business Operations and return them finished, checked, and ready to use.

• Support pipeline and commercial reporting, including opportunity tracking, win/loss capture, and revenue reporting inputs.
• Assist with pricing analysis, proposal preparation, and go-to-market materials in partnership with Commercial leadership.
• Track partnership activity and keep records of status, owners, and next steps.
• Coordinate inputs across teams so that reporting, planning, and forecasting cycles land on time.

• Approximately 4 to 8 years of professional experience in business operations, strategy,…