Corporate Excellence Lead

Corporate Excellence & Foresight Planning Section

Corporate Excellence and Foresight Planning Section Head

To drive organisational excellence by conducting maturity assessments, coordinating cross-departmental improvement initiatives, and supporting competitiveness reporting, ensuring alignment with Abu Dhabi Excellence Award criteria and DCT policies. This role fosters a culture of continuous improvement and operational excellence, strengthening DCT’s position as a leader in business excellence and continuity.

• Supervise the execution of excellence maturity assessments across DCT entities, ensuring accurate data collection and actionable insights to support continuous improvement.
• Oversee the preparation and submission of documentation for the Abu Dhabi Excellence Award, coordinating with relevant departments to ensure compliance with award criteria.
• Facilitate the delivery of organisational excellence awareness and training programmes, ensuring participation targets are met and learning objectives are achieved.
• Monitor and analyse Abu Dhabi competitiveness indicators, preparing detailed reports and recommendations to inform executive decision-making and drive performance.
• Coordinate with cross-functional teams to align business excellence initiatives, ensuring consistency with DCT's strategic objectives and operational priorities.
• Identify and evaluate opportunities for process improvement in collaboration with departmental leads, driving implementation of best practices and efficiency measures.
• Support the development and periodic review of excellence-related policies, procedures, and tools, ensuring alignment with national standards and DCT requirements.
• Supervise the tracking and resolution of improvement actions arising from assessments, ensuring timely closure and documentation of outcomes.

• Carry out any other duties and responsibilities related to the role at the request of the direct manager
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
• Demonstrate compliance to organization's values and ethics to support the establishment of a value drive culture within the organization
• Contributes to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Comply with all OSH policy, procedures, and relevant legalizations that are applied in DCT.
• Report of any incident, near misses, occupational illness, unsafe practices, and conditions immediately to the concerned person.
• Protect yourself and fellow workers from any OSH hazards in the workplace, where applicable.
• Use appropriate Personal Protective Equipment PPE, where required.
• Be familiar with emergency and evacuation procedures.
• Assist with the preparation of risk assessments, if required.
• Prevent creating any hazards and risks to yourself, co-workers, and to the workplace.
• Cooperate with OSH Officer to maintain a safe and healthy workplace at DCT.
• Participate actively in the OSH program instituted by the DCT and in case of emergency.

• Relevant Internal Stakeholders

• Relevant External Stakeholders

• Bachelor's degree (Master's preferred) in Business Administration, Quality Management, or any other degree within Business Excellence or Public Administration.
• Professional certification in Business Excellence, Quality Management, or related area preferred
• 5-7 years of experience in business excellence, organizational performance, or quality management within the public sector