Junior Assistant Supervisor Facility

The Junior Assistant Supervisor - Facility is responsible for supporting the smooth and efficient operation of on-site residential facilities and associated services. The role ensures that all site residents are provided with clean, safe, hygienic and well-maintained accommodation and facilities while maintaining required service, quality, safety and cost standards.

The position involves coordinating residential operations, facility contractors, employee welfare activities, transportation, safety initiatives, administration, procurement and financial processes.

• Residential & Facility Operations
• Ensure all site residents are provided with clean, safe and hygienic housing and residential facilities
• Support the efficient, cost-effective operation and continuous improvement of residential buildings, facilities, amenities and equipment
• Ensure residential facilities maintain satisfactory living standards in line with company standards and reputation
• Ensure adherence to established residential rules, procedures and policies
• Ensure residential administration staff understand and implement applicable procedures
• Maintain and update relevant records for all residents
• Identify areas of concern and coordinate appropriate corrective actions with relevant departments
• Promote harmony and positive co-existence among the resident population
• Monitor the performance of facility contractors and ensure services are delivered according to agreed schedules, quality standards and requirements
• Assist in managing facility contracts and monitor compliance with agreed SLAs and KPIs
• Monitor service quality, delivery and cost effectiveness
• Coordinate and monitor services including:
• Catering facilities
• Office layout and structure
• Janitorial and cleaning services
• Hygiene and pest control
• Uniform and laundry facilities
• Landscaping
• Transportation
• Sports and gymnasium facilities
• Events and recreational services
• Ensure laundry services provided to residents and employees meet established standards for quality, delivery and cost
• Follow up on contractor performance issues and support corrective actions where required
• Contribute to the development and implementation of sports, recreational, leisure and entertainment activities
• Promote the use of available residential amenities and recreational areas by employees
• Support and coordinate company sports festivals, events and other employee engagement activities
• Introduce and support initiatives that enhance employee welfare and residential living standards
• Encourage residents to actively use online suggestion and feedback mechanisms
• Review resident suggestions and identify opportunities for improvement
• Encourage residents to use online hazard-reporting systems and contribute to a stronger safety and awareness culture
• Ensure compliance with relevant safety, quality and environmental management policies, procedures and controls
• Coordinate closely with the EHS team to ensure safety requirements are communicated and implemented among on-site residents
• Support the organization of monthly and quarterly safety awareness sessions and campaigns
• Promote a healthy and safe residential environment
• Encourage hazard reporting and follow-up on identified safety concerns
• Support the implementation of initiatives designed to strengthen safety awareness among residents
• Ensure employee transportation services are carried out according to approved plans, schedules and operational requirements
• Coordinate with transportation service providers to ensure reliable and timely service
• Monitor transportation-related service issues and support their resolution
• Ensure transportation services meet required operational and service standards
• Coordinate with the warehouse team to ensure timely availability of residential and facility requirements
• Liaise with Supply Chain for Purchase Requisition s (PRs), Purchase Orders (POs) and service deliveries
• Coordinate with internal suppliers and relevant stakeholders to obtain necessary approvals
• Follow up on delivery of materials and services required for residential operations
• Support mobilization and demobilization…