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Operations Officer - WFO

Job in Abu Dhabi, UAE/Dubai
Listing for: ADIB - Abu Dhabi Islamic Bank
Full Time position
Listed on 2026-01-30
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Overview

Role : Operations Officer - WFO
Location : Abu Dhabi

Role Purpose

Maintain tight and high quality Operational and Administrative controls

Key Accountabilities
  • Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System and WFOServices email, in line with agreed turnaround times.
  • Review and process all finance disbursement documents across various products (e.g., Murabaha, Istissna, Sukuk, Lombard, Tadawul ..etc), ensuring compliance with approval protocols and Sharia guidelines.
  • Process all AED and FCY outward fund transfers, transactions for settlements and miscellaneous instructions, ensuring alignment with internal policies ensuring proper authorization and adherence to cut-off timelines...
  • Ensure daily reconciliation of MAP and GL accounts (including Khalifa Fund/MOPA), maintain accurate MIS updates, and escalate unresolved items promptly.
  • Manage records of commodity trades, reconcile MAP accounts with brokers, and ensure timely processing of monthly broker fee payments.
  • Manage the maintenance and reconciliation of commodity trade records, ensuring timely broker fee payments and alignment with MAP account balances.
  • Review control reports, update/follow up deferral of documents and ensure proper document scanning and archiving, and enforce adherence to service delivery standards and audit requirements.
  • Provide guidance to team members, support international branches, and assist in processing structured/syndicated deals and cross-functional training initiatives.
  • Lead resolution for transactional discrepancies, report significant deviations, and ensure compliance with ADIB policies and procedures.
  • Support BCP initiatives by maintaining readiness and resilience across operations, in coordination with the BCP Coordinator.
  • Regularly assess operational workflows and recommend improvements to enhance efficiency, control, and service quality.
  • Evaluate operational workflows periodically and recommend enhancements to improve efficiency, control, and service quality.
  • Promote continuous learning through training programs and mentorship, fostering a culture of growth and operational excellence.
Specialist Skills / Technical Knowledge
  • Leadership/Team Wok/Good Communication skills/Highly organized
  • Master/Bachelor Degree in Banking and Accounting –
  • 3-4 years of Banking experience in the Finance origination and after service
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