Senior Accountant – Credit Control

Responsibilities Analysis

• Receive new credit requests and submit for evaluation from commercial and review customers’ credit rankings with banks.
• Implement the credit policy by regularly checking the credit report and flagging any high-risk customers.
• Proactively manage debt collection on assigned portfolio accounts and maintain proper communication with customers to ensure smooth collections.
• Issue statements of accounts to customers using established guidelines.
• Review requests for payment plans and implement them accordingly.
• Be the focal point for customers and coordinate internally to answer queries and resolve disputes in order to facilitate payments from customers.
• Prepare working file for bad debt and ECL provisions.
• Coordinate with treasury and collection for any payment.
• Eliminate non-value activities and seek automation for repetitive tasks.
• Have a strong systematic approach towards dunning processes.

• Preparation of customer files for legal support and escalation to senior management.
• Preparing weekly reports on credit control performance.
• Maintain and document accurate activities on a daily basis.
• Have a firm but fair attitude towards dispute resolution with customers.
• Experience in communicating with people of different cultural backgrounds.

• Weekly collection reports.
• Weekly aging reports.
• Report for provision on doubtful receivable balances.
• Customer account analysis.
• Propose write offs.
• Related party aging report.
• Intercompany aging.

• Implementation of policies and procedures relating to credit control section.
• Continuous enhancement of processes and procedures to improve efficiency.

• Bachelor’s Degree or equivalent in Accounting or Finance.
• CPA, CMA, ACCA will be an added advantage.
• Accounting degree and advance knowledge of accounting.