Process Mapping Specialist TCS BaNCS & Custody Expertise

Ensure that operational processes particularly those involving TCS BaNCS Custody Securities modules are accurately mapped, optimized and documented in line with governance and regulatory standards. Work closely with business units, control functions, technology teams and custodianship functions to ensure all documentation is aligned with operational needs and risk management objectives. Process mapping and documentation initiatives that support digital transformation, system enhancements and operational excellence across GCOO.

• Policies, Systems, Processes & Procedures: Implement policies and procedures within the assigned area to ensure compliance and high-quality service delivery.
• Continuous Improvement: Identify opportunities for enhancing processes, documentation methods and governance frameworks.
• Reporting: Prepare timely accurate reports and MIS in line with FAB quality standards.
• Strategy & Project Management: Support operational and documentation related components of transformation programs, system enhancements and governance initiatives.

Decision‑making authority:
Operates within the framework of Group policies, GCOO governance and documentation standards. Authorized to take decisions aligned with the approved delegation matrix.

• Bachelor’s degree in Banking, Finance, Business Administration, or related field.

• 4–6 years of banking experience, including at least 2 years in process documentation, SOP development, repository management or operational governance.
• Experience working on TCS custody or securities‑related operational processes preferred.

• Strong analytical and conceptual thinking skills.
• Excellent understanding of banking processes, preferably custody and securities operations.
• Advanced proficiency in MS Office tools and process‑mapping applications (Visio required).
• Excellent communication and relationship‑management skills.
• Ability to multitask, work under pressure and meet documentation deadlines.
• Strong interpersonal skills and self‑motivation.

• Hands‑on experience with TCS BaNCS (Custody/Securities modules).
• Strong understanding of: trade lifecycle & settlement workflows, corporate actions processing, reconciliations, SWIFT MT54x messaging standards, account opening, safekeeping & asset servicing.
• Ability to map and optimize custody‑related processes aligned with BaNCS functionality.
• Knowledge of operational risk controls and how they integrate into GPP governance.