Real Estate Lending Operations Officer - First Bank UAE

Real Estate Lending Operations Officer - First Abu Dhabi Bank - Abu Dhabi, UAE

Position Overview:

This Real Estate Lending Operations Officer role supports the GCOO function within Consumer Banking by preparing, reviewing, and processing documentation for conventional real estate loans, including Escan and Estate Finance. The position ensures accuracy, compliance, operational efficiency, and high‑quality customer service while supporting all secure lending operations activities.

Job Details:
Country: UAE City:
Abu Dhabi Industry: Banking Function:
Administrative‑Clerical Salary: 9000‑12000 monthly (Market estimated) Gender: Any Candidate Nationality:
Any Job Type: Full‑time

• Prepare loan documentation including loan offer letters, consent letters, and other required correspondence for conventional real estate lending.
• Review documents to ensure accuracy in loan amounts, interest rates, fee recovery, and other terms in line with bank policy.
• Rectify discrepancies identified during vetting to ensure error‑free documentation.
• Act as maker for disbursal requests, internal memos, and documentation submitted to Loan Operations.
• Process system‑related activities in CAS, LMS, and other relevant platforms.
• Prepare loan instruction packets once documentation is complete and send to Loan Operations for disbursal processing.
• Update and maintain MIS for deferrals, post‑disbursal documents, and other operational records.
• Handle lodgement of disbursal documents and ensure proper filing and tracking.
• Maintain admin records including inward/outward mail statements, acknowledgements, and other operational correspondence.
• Verify completeness of applications and ensure proper filing before security documents are lodged.
• Record and update all requests in the relevant MIS systems.
• Process transactions based on the bank’s Delegation of Authority for Credit and Business.
• Ensure all operational queues are cleared before end‑of‑day.
• Provide coverage and act as backup for other team members when required.
• Support special tasks assigned by management.

• Bachelor’s degree in Commerce with major in Management Accounting.
• Six to eight years of experience in Consumer Banking, with at least six years in mortgage or real estate lending operations.
• Strong knowledge of banking systems, loan processing workflows, and operational controls.
• Good understanding of UAE legal and Central Bank requirements for mortgages.
• Strong English communication skills, both written and spoken.
• High attention to detail with ability to work under pressure and meet timelines.
• Proficiency in MS Office and core banking systems.

• Real estate loan documentation
• Mortgage operations
• Disbursal processing
• System processing (CAS, LMS)
• MIS maintenance
• Document vetting and accuracy control
• Compliance with regulatory and policy requirements
• Administrative record keeping
• High attention to detail
• End‑of‑day queue management

• Contribute to the mortgage and real estate operations of the UAE’s largest financial institution.
• Support a mission‑critical function ensuring accuracy, compliance, and customer satisfaction.
• Opportunities to broaden expertise within Consumer Banking operations.

About the Company:

First Abu Dhabi Bank is one of the world’s safest and most respected financial institutions, known for operational strength, customer focus, and a culture that values employee development. FAB empowers its people to maintain strong credit quality, deliver exceptional service, and support the bank’s continued growth across the UAE.