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Production Support Engineer - Trade Finance and Supply Chain Finance
Job Description & How to Apply Below
Core Skills & Experience
- Strong knowledge of Trade Finance and Supply Chain Finance products
- Good understanding of UAE banking operations, workflows, and regulatory requirements
- Proven experience providing L2/L3 Product Support for critical banking applications
- Strong expertise in Root Cause Analysis (RCA), incident management, and problem resolution
- Hands‑on experience with Microsoft Azure, Dev Ops practices, and cloud‑based application support
- Experience in API testing and validation using Postman
- Strong exposure to Agile methodologies (Scrum/Kanban)
- Ability to support production releases, change management, and post‑deployment stability
- Experience working with Trade Finance (LCs, Guarantees, Collections) and SCF solutions
- Excellent stakeholder management, analytical, multitasking, and prioritization skills
- 5–7 years of experience in Banking / Financial Services
- 2–3 years of experience in Trade Finance / Supply Chain Finance domain
- Experience with in the UAE Banking Sector preferred
- Bachelor’s Degree in Finance, Business, Technology, or related discipline
- Agile Certification (CSPO / Scrum) will be an added advantage
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