Manager, Coverage - Business Banking

Responsibilities

• Credit analysis, analyzing audited financials and preparation of Credit Proposals.
• Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.
• Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked time frames.
• Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank’s policies and procedures.
• Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.
• Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.
• Be highly alert to cross-sell opportunities identified by accessing clients’ needs in order to develop strong relations with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.
• Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
• Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.

• Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred.
• 5 years’ relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.