Telle Collector

Job Summary

We are seeking a motivated and customer-focused Teller Collector to join our team. The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service. The ideal candidate will be trustworthy, numerate and comfortable working in a fast-paced environment.

• Receive and process cheque and electronic payments from customers in line with company procedures.
• Issue official receipts and ensure correct accounting of daily takings.
• prepare banking deposits in accordance with internal controls.
• Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.
• Maintain accurate and organised payment records, logs and supporting documentation.
• Adhere to security and cash-handling policies to protect company assets and reduce risk.
• Support audit and reconciliation activities by providing required documentation and explanations.
• Assist with other front-of-house tasks as required, including directing customers and supporting colleagues during busy periods.
• Contribute to continuous improvement initiatives to enhance efficiency and customer experience.

• Minimum secondary education; diploma or certificate in finance, business or related subject preferred.
• 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.
• Strong numerical accuracy and attention to detail.
• Good communication skills and a customer-focused manner.
• Ability to work reliably, maintain confidentiality and follow strict cash-handling procedures.
• Proficient with basic computer systems and point-of-sale (POS) or banking software.
• Integrity, punctuality and a proactive attitude to problem solving.