Accounts Receivable Support Manager

Miral Experiences is a region’s leader in the management and operation of world‑class, award‑winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island, Yas Waterworld Yas Island, Warner Bros. World™ Yas Island, Sea World Yas Island, CLYMB™ Yas Island, Team Lab Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialise in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you’re seeking excitement, relaxation or cultural enrichment, we offer something for everyone.

As the Accounts Receivable Support Manager, you will oversee the entire accounts receivable function, ensuring seamless operations from credit monitoring to month‑end closings. You will proactively manage customer credit limits, drive timely invoicing, and lead collections efforts to maintain optimal cash flow. This role requires close collaboration with finance, sales and customer service teams to resolve disputes, reconcile accounts and implement process improvements.

Your leadership will enhance team efficiency, support accurate financial reporting and contribute to the organisation’s financial health by fostering a culture of accountability and operational excellence.

• Oversee revenue interfaces and reconcile discrepancies with the General Ledger to ensure accuracy.
• Facilitate monthly closing processes for revenue and accounts receivable, ensuring compliance and timeliness.
• Ensure prompt deposit of cash collections into designated bank accounts.
• Supervise daily bank collections and settlements using Omni systems.

• Monitor and enforce approved credit limits for customers to mitigate financial risks.
• Develop and execute debt recovery plans for overdue accounts.
• Follow up with customers to expedite payments and document all interactions professionally.
• Resolve disputes and manage overdue client balances efficiently.

• Maintain and update the customer database to ensure data integrity and completeness.
• Approve and expedite invoice delivery to meet deadlines.
• Authorize corporate client tickets based on available credit limits.

• Review and approve vouchers, credit notes and financial adjustments as required.
• Reconcile and audit inter‑company charges for accuracy.
• Oversee petty cash issuance with proper documentation and approvals.

• Prepare and distribute weekly and monthly financial reports for sales and management teams.
• Lead and mentor the accounts receivable team, including task delegation and performance management.
• Supervise month‑end closing activities and ensure team goals are met on schedule.
• Foster a collaborative work environment to boost team morale and cohesion.
• Assist in calculating government grants on a monthly basis for group‑level reporting.
• Support the year‑end audit process under the supervision of the line manager for all group entities.

• Identify opportunities to streamline and automate accounts receivable processes.
• Implement best practices to enhance efficiency and accuracy in AR management.
• Collaborate with IT teams to optimise AR systems and reporting tools.

• Bachelor’s degree in finance, accounting or a related field (Master’s degree preferred).
• 5+ years of experience in accounts receivable or finance management.
• Excellent English communication skills, both written and verbal.
• Ability to prepare and maintain accurate financial records.
• Proficiency in working within a multinational environment.
• Strong proficiency in Microsoft Office applications.
• Ability to work effectively as part of a team.
• Comprehensive knowledge of cash handling procedures and best practices.
• Demonstrated leadership skills.
• Personal qualities of integrity,…