Transaction Monitoring & Non-TM Investigations Lead
We're excited to be partnering with a leading institution in the UAE that is building a digital-first, AI-enabled financial services organization from the ground up. This is a unique opportunity to join at an early stage and help shape the operational, compliance, and risk foundations of a business with significant institutional backing and long-term ambition. If you're passionate about financial crime prevention, operational excellence, and building scalable control frameworks, we'd love to hear from you.
As Transaction Monitoring & Non-TM Investigations Lead, you will be responsible for leading the investigation of transaction monitoring alerts and non-transaction monitoring cases, ensuring suspicious activity is identified, investigated, and escalated appropriately. Working closely with the MLRO, Technology, Data, and Operations teams, you'll help build a modern, AI-enabled financial crime investigations capability from day one.
Responsibilities- Lead the triage and investigation of transaction monitoring alerts, ensuring thorough documentation and timely case resolution.
- Manage investigations relating to staff referrals, adverse media, FIU and law enforcement requests, and KYC review findings.
- Escalate suspicious activity for SAR/STR consideration while maintaining high investigation standards and quality assurance.
- Partner with Technology and Data teams to improve monitoring scenarios, thresholds, and detection effectiveness.
- Oversee case backlogs, productivity metrics, management reporting, and audit-ready investigation records.
- Drive the adoption of AI-enabled monitoring, analytics, and alert triage capabilities to improve detection and reduce false positives.
- 6+ years of experience in transaction monitoring or financial crime investigations within banking or financial services, including leadership experience.
- Deep expertise in transaction monitoring, alert triage, investigations, and financial crime typologies.
- Proven experience building or managing transaction monitoring and investigation processes within a regulated environment.
- Strong knowledge of AML/CFT regulations, UAE AML requirements, FATF standards, and regulatory expectations.
- Experience using AI-enabled monitoring, advanced analytics, or automated alert triage solutions.
- Professional certifications such as CAMS or ICA are highly desirable.
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