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Front Desk Agent; Western Hotels

Job in Abu Dhabi, Abu Dhabi Emirate, UAE/Dubai
Listing for: Western Hotels Abu Dhabi
Full Time position
Listed on 2026-05-27
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Front Desk Agent (Western Hotels )

Job Requirements

  • Minimum 2 years of front office experience in a 4-star or 5-star UAE hospitality environment.
  • Hands‑on expertise with Opera Property Management System (PMS) is strictly required.
  • Clear criminal record to pass the mandatory Abu Dhabi CID security clearance.
Responsibilities
  • Manage VIP guest check‑ins, check‑outs, and room allocations smoothly during high‑occupancy periods.
  • Accurately log all guest passport and Emirates  into the government security system.
  • Handle guest complaints effectively and actively cross‑sell hotel F&B outlets to increase revenue.
Benefits
  • Tax‑free competitive monthly salary plus a share of the hotel's service charge.
  • Free high‑quality staff accommodation, duty meals, and company‑provided transportation.
  • Premium health insurance and an annual flight ticket to your home country.
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