Hotel Cleanliness Expert

Job Information

Job Number:
Job Category:
Housekeeping & Laundry

Location:

Nation Tower, Corniche, Abu Dhabi, United Arab Emirates

Schedule:

Full Time
Position Type:
Non-Management

The Hotel Cleanliness Expert ensures the cleanliness, tidiness and maintenance of the guest rooms in his/her assigned areas according to the hotel’s standards. He/she attends to guest’s needs.

• Ensure master key is received and returned.
• Ensure work assignment is received, correctly filled and returned.
• Make up guest room daily.
• Perform night turndown service daily.
• Tidy up guest items as directed by procedure.
• Keep work environment clean and tidy.
• Clean and maintain all marble and granite floors daily.
• Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.
• Clean and maintain guest hallway carpets, wallpapers, and furniture daily.
• Report defects on fixed assets, furniture and equipment.
• Report all Lost & Found to Housekeeping.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure compliance with grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring the highest level of service and communication is maintained.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of “bespoke and uncompromising service”.
• Actively promote a work environment that cares for guests and associates alike.
• Able to work any shift that is assigned by the Housekeeping Managers.
• Maintain cleanliness of public areas such as lobby, public restrooms, etc.
• Report any damage of carpets and upholstery.
• Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
• Maintain the cleanliness and tidiness of cleaning equipment.
• Ensure that all associates comply with the grooming and uniform standards.
• Conduct duties in a courteous, safe and efficient manner in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring the highest level of service and communication are maintained.

• Graduate.
• Minimum 2 years working in hotels/housekeeping job in service industry is required.
• Unable to work any shift assigned to the supervisor.
• Able to withstand & handle dusty and unclean work environment.
• Able to read and write simple English.
• Graduation degree required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.