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Front Office Duty Manager – VIP Guest Experience
Job Description & How to Apply Below
Accor is seeking a Front Office Supervisor to lead and supervise his/her staff, ensuring guests receive prompt, cordial attention and personal recognition, and to assist the Front Office Manager in all duties. You will focus on repeat guests and VIPs, optimize room availability, and safeguard rate integrity across CATs.
You will liaise with Housekeeping and Finance, apply the Room Ready on Arrival policy, develop training programs to improve service consistency, and act as main escalation point
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