Assistant Outlet Manager - La Cava

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling.

Together, we Make the Place.

La Cava is a distinctive, wine-led venue where refined service, deep product knowledge, and genuine hospitality come together to create an intimate and memorable guest experience.

As Assistant Manager, you will report to the Restaurants & Bars Manager and work closely with the sommelier and F&B leadership team, leading a dedicated front‑of‑house team to ensure seamless operations and exceptional service delivery.

As Assistant Manager, you will oversee the day‑to‑day operations of La Cava, ensuring service excellence, operational efficiency, and a consistently elevated guest experience. You will lead by example on the floor, develop and guide your team, and take ownership of both guest satisfaction and financial performance. Your ability to combine strong operational leadership with a passion for wine, food, and hospitality will define the success of the venue.

• Oversee daily operations of La Cava, ensuring seamless service and exceptional guest experiences.
• Lead the team on the floor, maintaining service rituals and ensuring brand and LQA standards are upheld.
• Develop and coach the team through training, performance management, and structured development plans.
• Drive revenue and profitability through upselling, cost control, and performance monitoring.
• Manage guest relationships, including VIP recognition, guest recovery, and loyalty initiatives.
• Support and execute curated events, including wine tastings and private experiences.

• You have experience in a leadership role within luxury hospitality or fine dining environments.
• You are passionate about wine, spirits, cigars, and delivering elevated guest experiences.
• You demonstrate strong leadership presence with the ability to guide and develop a team.
• You have strong operational and financial awareness, including cost control and revenue performance.
• You are confidently using systems such as Seven Rooms, POS, and hotel platforms.
• You communicate fluently in English; additional languages are an advantage.

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry‑leading paid parental leave supporting eligible associates across all paths to parenthood.

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long‑lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.