Lead Hostess Job Abu Dhabi area,UAE/Dubai,Hospitality / Hotel / Catering

About the location

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced.

Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.

About

Saikind

Saikind is a bold, Japanese-inspired music and mixology bar located at Four Seasons Hotel Abu Dhabi at Al Maryah Island. The concept blends authentic traditions with modern creativity, offering a unique experience through curated music, innovative cocktails, and elevated service.

Every element—from design to guest journey—has been crafted to deliver a memorable, high-end experience with each visit. Joining the opening team means being part of a groundbreaking venue set to redefine luxury nightlife in the region.

Main duties/description

The Saikind Lead Hostess is the first and last point of contact with the guest upon entering or exiting the restaurant. She is the first and last impression the guest will have of the outlet and because of that, is an integral part of guest satisfaction including;

Lead and train hostesses to perform their tasks smoothly and properly.

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons service standards.

Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

Work harmoniously and professionally with co-workers and supervisors.

Communicate with guests and employees using a positive and clear speaking voice. Listen to understand requests, respond with appropriate actions and provide accurate information.

Standard duties

Provide a friendly and professional service that always exceeds guests’ expectations.

Ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

Undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.

Report for duty punctually wearing professional attire. Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.

Comply with local legislation as required.

Maintain good working relationships with your colleagues and all other departments through working by the Golden Rule.

Respond to any changes in the division as dictated by the needs of the industry, company or hotel.

Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.

Conduct and attend training sessions…