Food & Beverage Attendant at Inn

About Us

At Holiday Inn® Hotels & Resorts, our mission is to bring the joy of travel to everyone. When you join us, you help create memorable stays for guests. Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests with 203 modern rooms and multiple dining and entertainment venues.

As a Food & Beverage Attendant, you will deliver warm, friendly, and efficient service across our Food & Beverage outlets, ensuring exceptional service in line with IHG brand standards while maintaining high standards of food quality, cleanliness, and operational excellence. You will also contribute to achieving departmental goals through teamwork, product knowledge, and effective upselling.

• Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards.
• Welcome guests, take food and beverage orders accurately, and ensure timely and efficient service.
• Demonstrate good knowledge of menu items, beverages, and promotions to confidently assist guests and maximize upselling opportunities.
• Anticipate guest needs, respond promptly to requests, and handle guest feedback professionally.
• Maintain cleanliness, presentation, and readiness of the restaurant, bar, and service areas throughout the shift.
• Comply with all food safety, hygiene, HACCP, and occupational health and safety standards.
• Ensure proper handling, storage, and care of food, beverages, equipment, and hotel assets.
• Maintain a clean, safe, and organized work environment, reporting maintenance issues, hazards, or incidents promptly.
• Support sustainability initiatives by minimizing waste and using hotel resources responsibly.

• High school diploma or equivalent and at least 2–4 years restaurant experience in a full‑service outlet or similar setting. A hospitality diploma or degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local authorities.
• Excellent knowledge of à‑la‑carte menus, wine and beverage lists, current and emerging food trends.
• Strong communication skills in English with guests, management, and co‑workers.
• Team‑oriented, with strong attention to detail, organizational skills, and effective time management.
• Ability to work in a fast‑paced environment, prioritize workload, and adapt to a 6‑day rotating roster including overnight, weekend, and public holiday shifts.
• High grooming standards; wear uniform with pride and adhere to personal grooming and hygiene standards.

We provide competitive salary, free duty meals, health insurance, accommodation, uniform, impressive room discounts, and extensive training opportunities.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.