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Front Office Lead: Guest Experience & Team Coach

Job in Abu Dhabi, UAE/Dubai
Listing for: Mercure Hotels
Full Time position
Listed on 2026-07-27
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 133920 - 200880 AED Yearly AED 133920.00 200880.00 YEAR
Job Description & How to Apply Below

Mercure Abu Dhabi Downtown is seeking a Front Office Shift Leader to ensure guests enjoy an exceptional stay. You will supervise the Front Office team, mentor colleagues, and take the lead on daily operations during your shift.

The role requires a warm personality, strong communication, and the ability to resolve issues quickly, even under pressure. You will collaborate with other departments to maintain service standards and contribute to a seamless guest journey.

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