Tailor - The WB Curio Collection by

Job Description

A Tailor is responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Team Member experience while liaising with laundry suppliers and ensuring a uniform deposit system is in place.

As a Tailor, you are responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Team Member experience. A Tailor will also be required to liaise with laundry suppliers and ensure a uniform deposit system is in place. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Check uniforms for cleanliness and condition, carrying out minor repair work, if required
• Alter uniforms to fit team members where required
• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Repair guests items as required
• Provide valet service to guests
• Liaise with laundry suppliers and dry cleaners on the cleaning of uniforms
• Assist new staff with uniforms, ensuring correct paperwork in place
• Ensure uniform deposit system in place with Finance
• Ensure outgoing uniform is controlled, including new and current team members
• Carry out uniform stock takes as requested
• Ensure par stocks are maintained
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

A Tailor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Excellent sewing and machine skills
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Tailor

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!