Front Desk Agent

Front Desk Agent

Position:
Front Desk Agent (Full-time # 530342)

Property/Workplace:
Emirates Royal Residence, Abu Dhabi.

Area:
Abu Dhabi, United Arab Emirates.

• Obligations.
  
  Sign in the getting here guest as well as check out the leaving guests in a friendly and also caring manner according to the criteria.
• Upon sign in, register visitor and also appoint areas.
• Fit unique requests whenever possible.
• If required, assist visitors in finishing the enrollment cards.
• Usage symptomatic selling methods to market areas and to promote various other solutions of the hotel.
• Validate the visitor's method of settlement and also comply with established credit-checking treatments or refer cash money handling repayment to cashiers.
• Upon separation of visitors, process the guest check out treatments.
• Get repayment from visitors.
• Clear up the visitor account and also give duplicate of the billing.
• Manage all front office cashiers' deals such as publishing costs to visitors and trading foreign money according to the procedures. At the end of change, stabilize their money float.
• Respond to all guest requests and also inquiries in a pleasant and also caring fashion, whether by telephone or face to face, provide/receive info and takes suitable activities or refer the matters to the relevant persons to take care of.
• It might be as well as not inclusive of releasing a safe deposit box, handling messages or managing a complaints.
• Coordinate space status updates with the housekeeping department by notifying them of late check-outs, early check-ins as well as special demands.
• Possess a functioning expertise of the space reservation treatments.

• Secondary school diploma or appropriate matching.
• Previous experience in the exact same role in a deluxe hotel is called for.
• Well-groomed, specialist look.
• Impressive composed and verbal interaction skills.
• Literate active, as well as able to mean extended durations.

Marketed: 06 Jul 2022 Arabian Standard Time.

Applications close: 31 Aug 2022 Arabian Standard Time.