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Guest Experience & Reservations Specialist
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-09-05
Listing for:
Rixos Hotels Gulf
Full Time
position Listed on 2026-09-05
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Rixos Hotels Gulf in Abu Dhabi is seeking a professional Reservation Agent to join our reservations team. You will handle room inquiries and bookings via phone, email, and online channels, delivering personalized service while supporting revenue and occupancy goals.
You will maintain guest records in the PMS, answer inquiries promptly, upsell packages, and coordinate with Front Office, Sales, Housekeeping, and other departments to ensure smooth guest experiences.
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