Cafe Supervisor

Job Description:

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.

Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

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At The Royal Stables Private Members Club in Abu Dhabi
, we are looking for a passionate and service-driven Café Supervisor to lead the day-to-day café experience for our members and guests. The role combines hands-on operational leadership with personalized service, team development, and a strong focus on product quality, presentation, and consistently high Club standards.

• Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards.
• Lead and support the café team during service, providing coaching, direction, and real-time feedback.
• Engage with members and guests, anticipate preferences, and ensure attentive and personalized service.
• Maintain strong knowledge of coffee, beverages, food offerings, ingredients, and current café trends.
• Monitor product quality, presentation, service flow, cleanliness, and overall café ambience.
• Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
• Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities.
• Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

• Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
• 3–5 years of café or Food & Beverage experience, including at least 1 year in a supervisory capacity
  , preferably within a private members club, premium café, or luxury hospitality environment.
• Strong leadership and hands-on team coaching capabilities.
• Good knowledge of specialty coffee, beverages, café service, and contemporary product trends.
• Strong member engagement and service recovery skills.
• Commercial awareness with an understanding of inventory, cost control, upselling, and operational performance.
• Organized, adaptable, and composed with a strong eye for quality, presentation, and detail.

Requirements: