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Guest Experience Telephone Concierge
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-09-09
Listing for:
Rotana Hotels
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Rotana Hotels in Abu Dhabi is seeking a dynamic Telephone Operator to join our Front Office team. You will handle guest calls professionally, greet guests by name, and coordinate with other departments to ensure smooth service delivery.
You will maintain knowledge of hotel services, use the Opera guest profile system, and manage wake-up calls and message delivery to uphold Rotana standards. This role rewards a customer-focused mindset and excellent communication, with opportunities to grow
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