Assistant Laundry Manager

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What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

The Assistant Laundry Manager supports the Laundry Manager in overseeing the daily operations of the hotel laundry and linen services. The role ensures that all guest laundry, hotel linen, uniforms, and other textile items are processed efficiently and to the highest standards of quality, hygiene, and presentation in accordance with luxury hotel standards.

Key Responsibilities

• Assistthe Laundry Managerin the overall management and dailyoperation of thehotel laundry department.
• Supervise and coordinate laundry team members, ensuring efficient workflow andhigh productivity.
• Monitor the washing, drying, pressing, folding, sorting, and distribution of hotel linen, uniforms, guest laundry, and F&B linen.
• Ensure all laundryis processed according to approved procedures, fabric-care instructions, and quality standards.
• Maintain high standards of cleanliness, hygiene, and sanitation throughout the laundry area.
• Conduct regular inspections of processed linen and uniforms to ensure theymeet the hotel'squality and presentation standards.
• Monitor linen and uniform inventory levelsand assist with regular stocktaking.
• Coordinate with Housekeeping, Rooms Division, Food& Beverage, and otherdepartmentsregarding linen and uniform requirements.
• Ensure guest laundry and special laundry requests are handled accurately, promptly, andwith appropriate care.
• Monitor the condition and performance oflaundry equipment andreport technical issues promptly.
• Assist with preventive maintenance schedules and coordinate with Engineering when required.
• Control the properuse of laundry chemicals, detergents, and other supplies while minimizing wasteand operational costs.
• Ensure proper handling of damaged, stained, or lost linenand uniforms.
• Assist in preparingdutyrosters, allocating daily tasks, and monitoring attendance and performance.
• Train, coach, and develop laundry employee son operating procedures, safety,hygiene, and quality standards.
• Ensure compliance withhotel policies, healthand safety regulations, fire safety procedures, and environmental standards.
• Monitor departmental expenses and support cost-control initiatives.
• Maintain accurate records and prepare operational reports as required.
• Assist the Laundry Manager with audits, inspections, quality checks, and departmental projects.
• Step in andtakeresponsibility for the department in theabsence of the Laundry Manager.

• Minimum3–5 yearsof laundry experience
  , preferably within a5-star hotelor luxury hospitality environment.
• Previous supervisory orteam-leadership experience in a hotel laundry operation.
• Strong knowledge of commercial laundry operations, linen handling, fabric care, and laundry chemicals.
• Good understanding ofhygiene, health & safety, and quality-control procedures.
• Experi…