The Laundry Attendant is responsible for ensuring the efficient and high-quality processing of all hotel linen, uniforms, guest laundry, and other fabric items. The role requires excellent attention to detail, knowledge of laundry operations, and a strong commitment to maintaining the high standards expected in a 5-star luxury hotel.
Key Responsibilities- Collect, sort, count, and classify hotel linen, uniforms, guest laundry, and other fabric items according to established procedures.
- Operate washing machines, dryers, ironing machines, presses, and other laundry equipment safely and efficiently.
- Inspect all items for stains, damage, and quality before and after the washing process.
- Apply appropriate washing, stain-removal, drying, pressing, and finishing techniques according to fabric type and hotel standards.
- Fold, press, package, and distribute clean linen and uniforms to the appropriate departments.
- Process guest laundry and dry-cleaning items accurately and within the required turnaround time.
- Maintain proper separation of clean and soiled linen to ensure hygiene and prevent cross-contamination.
- Report damaged, stained, or missing items to the Laundry Supervisor promptly.
- Maintain cleanliness and organization of the laundry area, equipment, and storage areas.
- Follow all hotel health, safety, hygiene, chemical-handling, and environmental
High school diploma or equivalent preferred.
Previous experience in a hotel laundry or commercial laundry is preferred.
Experience in a 4- or 5-star hotel is an advantage.
Basic knowledge of laundry operations, fabric care, stain removal, washing, drying, ironing, and pressing.
Ability to operate laundry equipment safely and efficiently.
Good physical fitness and ability to stand for long periods and lift/move laundry bags or linen.
Good attention to detail and commitment to maintaining high hygiene and quality standards.
Basic communication skills in English; knowledge of additional languages is an advantage.
Ability to work effectively as part of a team.
Flexible to work shifts, weekends, and public holidays.
Reliable, hardworking, and able to work in a fast-paced luxury hotel environment.
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