Hotel Manager

One of Dubai's prestigious Five-Star Luxury Hotels is seeking an experienced and dynamic Hotel Manager to oversee the day-to-day operations of the property and ensure the highest standards of luxury service, guest satisfaction, and operational excellence.

The successful candidate will be a hands-on hospitality leader with strong experience across both Rooms Division and Food & Beverage Operations
, combined with a proven ability to drive service quality, team engagement, revenue growth, and overall hotel performance.

• Oversee the daily operations of the hotel, ensuring seamless coordination across Rooms, Front Office, Housekeeping, Guest Services, Food & Beverage, Spa, and Recreation.
• Deliver exceptional guest experiences by maintaining the highest standards of luxury hospitality and personalized service.
• Ensure compliance with Forbes Travel Guide (FTG) and Leading Quality Assurance (LQA) standards and support continuous improvement initiatives.
• Work closely with the General Manager and department heads to execute operational strategies and achieve business objectives.
• Monitor and improve key performance indicators, including guest satisfaction, quality scores, profitability, productivity, and service delivery.
• Lead, coach, and develop department managers to foster a culture of excellence, accountability, and collaboration.
• Support budgeting, forecasting, labor management, cost control, and revenue optimization efforts.
• Ensure adherence to brand standards, safety regulations, and quality assurance requirements.
• Drive operational efficiency, service enhancements, and guest experience initiatives throughout the hotel.
• Handle guest feedback and service recovery matters to maintain exceptional satisfaction levels.

• Minimum 8-12 years of progressive luxury hospitality experience
  , with at least 3-5 years in a Hotel Manager or senior operational leadership role
  .
• Proven experience managing high-volume luxury hotels or resorts
  .
• Strong operational background in both Rooms Division and Food & Beverage Operations
  .
• Solid knowledge of Forbes Travel Guide Standards and LQA requirements
  .
• Demonstrated success in leading multicultural teams and driving employee engagement.
• Strong commercial and financial acumen with a track record of improving hotel performance and guest satisfaction.
• Experience with hotel openings, renovations, repositioning projects, or operational transformations is advantageous.
• Excellent leadership, communication, organizational, and stakeholder management skills.
• Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred.

A passionate luxury hospitality professional with a hands-on leadership style, strong operational expertise, and a commitment to delivering world-class guest experiences. The ideal candidate will have balanced experience in both Rooms Division and Food & Beverage
, along with a deep understanding of luxury service standards and a proven