Housekeeping Manager

We are seeking an experienced, responsible, and detail-oriented Housekeeping Manager to oversee housekeeping operations and ensure a clean, safe, and comfortable environment. The ideal candidate should possess strong leadership, organizational, communication, and problem-solving skills, with good knowledge of cleaning procedures, hygiene standards, and staff management.

• Oversee daily housekeeping operations and ensure cleanliness and hygiene standards are maintained.
• Supervise housekeeping staff, assign duties, and monitor work performance.
• Develop and implement housekeeping procedures, schedules, and quality standards.
• Conduct regular inspections to ensure all areas are clean, organized, and well-maintained.
• Manage housekeeping supplies, equipment, inventory, and operating budgets.
• Monitor staff attendance, work schedules, training, and performance evaluations.
• Ensure compliance with health, safety, sanitation, and company regulations.
• Coordinate with other departments to address cleaning, maintenance, and operational needs.
• Handle complaints, special requests, and housekeeping-related issues professionally.
• Maintain accurate records of cleaning schedules, inventory, inspections, and staff performance.
• Identify operational improvements to enhance efficiency and service quality.
• Perform other duties assigned by management.

• Minimum SPM or equivalent; a diploma in Hospitality Management or a related field is an advantage.
• Previous experience in housekeeping or supervisory roles, preferably in hotels, hospitals, or commercial facilities.
• Strong leadership, communication, and team management skills.
• Good knowledge of cleaning methods, hygiene standards, and workplace safety.
• Excellent organizational skills and attention to detail.
• Ability to manage staff, supplies, and multiple priorities effectively.
• Good problem-solving skills and ability to handle complaints professionally.
• Basic computer skills and proficiency in record keeping.
• Responsible, proactive, professional, and committed to maintaining high cleanliness standards.