Assistant General Manager

Sunset Hospitality Group (SHG) is a leading global hospitality group, specializing in the development and operation of exceptional hospitality experiences across Hotels & Resorts, Restaurants, Beach Clubs, Nightlife, and Fitness. With a growing international portfolio across multiple destinations, SHG is recognised for creating distinctive lifestyle concepts that combine exceptional service, innovative experiences, and strong brand identities.

Role Overview We are currently looking for an Assistant General Manager to join our future opening Isola Ristorante Abu Dhabi. The AGM is the right hand to the General Manager, supporting the day-to-day operations.. The role ensures a premium guest experience, strong team performance and consistent brand standards, while keeping costs, quality and service delivery on target.

• Act as the right hand to the General Manager
• Assist and direct all development and operations under the General Manager
• Ensure all established cost, quality and service delivery commitments are met
• Provide an  open door  policy where employees are free to express their concerns without fear of retribution
• Develop a pool of potential managers and supervisors to meet long-term company objectives
• Monitor the restaurant's operational budgets
• Implement strategies to ensure the restaurant operates in line with company standards and policies, and meets or exceeds them
• Maintain expenses as a percentage of sales
• Make staff aware of sales goals and targets
• Ensure the correct types and quantities of supplies, beverages and materials are ordered and stocked
• Decide optimum stock levels against sales, inventory costs and budget
• Maximise profitability by identifying opportunities to increase sales, managing inventory effectively and controlling material and staff costs
• Provide leadership by delegating tasks, responding to staff inquiries and giving overall direction to the team
• Set and manage performance targets
• Promote and monitor quality of service through training and by acting as a positive role model
• Be personally available to guests to identify their needs and address their questions or concerns
• Uphold brand, hygiene, and health and safety standards at all times

• Proven experience as AGM or similar role in a premium or fine-dining restaurant
• Restaurant pre-opening experience is a plus
• Strong leadership, communication and guest-relations skills
• Working knowledge of POS and reservation systems
• Fluent English; additional languages (Italian) are an advantage