Job Location: Abu Dhabi, United Arab Emirates
Work Mode: On-site
Job Description / Role:
The Laundry Attendant - Valet is responsible for collecting, checking, recording, and delivering guest laundry and dry‑cleaning items in accordance with hotel standards. The role ensures that all guest garments are handled with care, processed accurately, and returned within the required timeframe while providing excellent guest service.
Key Responsibilities:
- Collect guest laundry and dry‑cleaning items from guest rooms as requested.
- Check garments for stains, damage, and discrepancies before processing.
- Verify laundry lists and ensure accurate recording of all items.
- Deliver clean and pressed garments to guest rooms promptly.
- Coordinate with the Laundry Department to ensure timely processing and delivery.
- Handle guest garments carefully and maintain confidentiality of guest belongings.
- Respond politely to guest inquiries and communicate any delays or special requests.
- Maintain cleanliness and organization of the laundry valet area.
- Follow hotel policies, hygiene standards, and health and safety procedures.
Experience
Required:
Previous experience in a hotel laundry department or a similar role is an advantage.
Skills Required:
- Good communication and customer service skills.
- Strong attention to detail and organizational skills.
- Ability to handle guest garments with care and professionalism.
- Ability to work shifts, including weekends and public holidays.
Languages: Good command of English; additional languages are an advantage.
Employment / Job Type: Full Time
Benefits: Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies.
Nationality: Any Nationality
About the Company:
A hospitality company behind a collection of lifestyle hotel, restaurant and nightlife brands. Its portfolio includes design led properties and homegrown food and beverage concepts, with expanding operations in the Middle East offering roles in hotels, culinary and brand teams.
Company Industry: Hospitality
Department /
Functional Area:
Laundry
Closing Date: Not mentioned (apply as soon as possible)
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