Manager - Crewing

Core Responsibilities

• Manage day‑to‑day crewing operations across the Maritime Cluster, ensuring timely and compliant crew deployment in line with operational requirements.
• Oversee crew planning, rotations, and vessel assignments to ensure optimal crew utilization and minimal operational disruption.
• Supervise and support the crewing team in executing recruitment, onboarding, and mobilization of seafarers.
• Ensure all crew documentation, certifications, and records are accurate, up‑to‑date, and compliant with regulatory and company standards.
• Monitor crew performance, attendance, and conduct, addressing any issues related to grievances, discipline, or welfare in coordination with relevant stakeholders.
• Collaborate closely with Operations, Fleet, HR, and external partners to ensure smooth execution of crewing activities.
• Track crewing‑related costs and support in identifying opportunities for cost optimization and efficiency improvements.
• Ensure compliance with maritime labor laws, international regulations, and internal policies related to crew management.
• Maintain effective relationships with manning agencies, training institutes, and other external partners.
• Support audits and inspections by ensuring all crewing practices and documentation meet required standards.

• Provide day‑to‑day supervision and guidance to the crewing team, ensuring tasks are delivered effectively and on time.
• Support team development through on‑the‑job coaching and performance feedback.
• Assist in setting team objectives and monitoring performance against KPIs.

• Bachelor’s degree in Maritime Studies, Business Administration, Logistics, or a related field.
• Master’s degree is an advantage.
• Excellent communication skills in English (Arabic is an advantage).
• Strong leadership, organizational, and coordination skills.
• Proficient in MS Office and crewing systems.

• 8–9 years of relevant experience.

• Experience in managing end‑to‑end crewing operations.
• Strong knowledge of maritime regulations and crew compliance requirements.
• Proven experience in handling crew planning, mobilization, and welfare.
• Experience in stakeholder coordination across operations, HR, and external agencies.
• Ability to manage multiple priorities in a dynamic operational environment.
• Strong problem‑solving and decision‑making skills.