Onboarding Specialist

Job Summary

The Onboarding Specialist is responsible for delivering a best-in-class new hire experience. This role manages the administrative, operational, and cultural aspects of employee onboarding to ensure new staff members integrate successfully into the organization and become productive quickly.

• Draft and send offer letters and employment contracts.
• Initiate and manage background checks, reference checks.
• Send new hire intake forms via HRIS and ensure accurate data entry.
• Coordinate with IT to provision hardware, software, and network access.
• Act as the liaison between Recruiting, IT, and Facilities to ensure workspace readiness.

• Facilitate New Hire Orientation sessions (presenting benefits, policies, and company history).
• Coordinate with department heads to schedule 30/60/90-day check-in meetings.
• Audit I-9 documentation and E-Verify completion (if applicable).

• Maintain personnel files in compliance with local, state, and federal regulations.
• Ensure all compliance training (Harassment, Safety, Code of Conduct) is assigned and completed.

• Send welcome emails to the company and coordinate team introductions.
• Administer new hire satisfaction surveys at 30, 60, and 90 days; analyze data to report on retention risks.

• Bachelor’s degree in human resources, Business, or related field preferred.
• Minimum 2 years of experience in HR coordination, staffing, or high-volume administrative support.
• Certifications: SHRM-CP or PHR is a plus.

• Advanced knowledge of HRIS.
• Proficiency in G-Suite and Microsoft Suite (Excel/Sheets pivot tables a plus).

• High emotional intelligence (EQ) and customer service orientation.
• Ability to handle confidential information with discretion.
• Ability to multitask and prioritize in a fast-paced environment.