Manager, Quality & Risk Management

Job Purpose

Ensure sound and solid corporate risk, quality and change management policies and processes by supporting and monitoring the design of the policies and processes and liaising with stakeholders across all the organization to ensure that they are properly implemented. Risk management mitigates problems of issues. Quality management improves the efficiency and reliability of support operations. Change management ensures that changes in the operating model are managed.

• Define the principal risks in terms of impact that may adversely affect the achievement of strategic or major business objectives. Monitor and support the design of risk, quality and change management policies and procedures.
• Manage risk as an integral part of creating shareholder value through good business practices designed to ensure that achieves its strategic, business and governance objectives, and protects its corporate reputation, values and integrity.
• Manage risks including strategic risks, at all levels in the organization and summarizes these risks into three broad categories: operational risk; financial risk; and safety, environmental and regulatory risk.
• Develop strategic plans, preparing operational plans and capital budgets, completing detailed project approval requests, designing and managing project plans, operating facilities and plants, as a part of other management systems and generally, in all decision making processes.
• Ensure that a system is in place to identify the principal risks to the Company and that the best practical procedures are in place to monitor and mitigate the risks.
• Follow-up on the implementation of risk, quality and change management policies and procedures and raise any issues if required.
• Update senior leadership on key risks identified and progress of risk, quality and change.
• Provide direction on risk management, and compliance issues to key stakeholders ensuring that regulatory requirements are not compromised and that organizational objectives are met.
• Brief Management on the operational condition and recommend risk controls, as necessary.
• Partner with other Risk teams to create external stakeholder meetings.

• Develop consistent and realistic long and short term operational plans for the Department in line with the Division objectives and manage the implementation of the approved long and short term plans and ensure they are effectively converted into its performance objectives to realise the Division Objectives and established service levels.

• Develop and manage the Department annual budget in line with the Division’s business objectives and operational plans ensuring that adequate funding provision is made for all Department activities.
• Monitor expenditure against approved Department budget on a regular basis; investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.

• Develop and implement appropriate Department policies, processes, systems, standards, procedures and internal controls, Company guidelines in order to support execution of the Division’s work programs in line with Company and International standards.

• Contribute to the development of the Division’s KPI’s and ensure proper cascade of the Performance objectives within the Department and establish monitoring mechanisms to ensure delivery of these objectives and promote a performance driven culture.
• Manage the implementation of the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines.

• Develop knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP’s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capital to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.