Manager, Commercial Processes & Data Management

JOB PURPOSE

Drive the standardization, governance, and continuous enhancement of Group Commercial processes and data management practices, ensuring ERP integrity, data reliability, and process efficiency to enable informed decision-making and optimized commercial performance across the Group.

• Establish and enforce standardized commercial processes and data governance frameworks across Group Companies to ensure consistency, compliance, and effective system utilization.
• Lead the optimization and continuous improvement of commercial workflows within ERP and related systems to enhance data accuracy, process efficiency, and cycle‑time performance.
• Govern the integrity, completeness, and quality of commercial data by instituting validation controls, monitoring mechanisms, and corrective actions to support reliable reporting and decision‑making.
• Oversee the planning and implementation of system enhancements, ensuring solutions align with approved standards, business priorities, and measurable value outcomes.
• Drive the adoption of data management practices and reporting structures that enable advanced analytics, business intelligence, and performance tracking across commercial activities.
• Manage ERP data structures, master data governance, and integration points to maintain system stability and support seamless end‑to‑end commercial operations.
• Monitor system performance and data‑related risks, initiating timely interventions to resolve issues and ensure compliance with internal controls and audit requirements.
• Coordinate with Digital and cross‑functional stakeholders to prioritize system changes, align data requirements, and ensure effective delivery of integrated commercial solutions.
• Oversee user adoption of commercial systems and data standards by issuing guidance, validating compliance, and ensuring alignment with approved policies and procedures.
• Lead impact assessments and process adjustments arising from system changes or transformation initiatives to ensure continuity, data integrity, and minimal business disruption.

• Plan and supervise the activities of the personnel and resources of the Department to achieve the Division objectives in an efficient and cost‑conscious manner while ensuring implementation of approved operational plans for the Department in line with Division objectives.
• Develop the knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP’s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capability Group to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.

• Compile and provide input for preparation of the Division budgets and regularly monitor expenditure against approved the Department budget levels.
• Investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.

• Lead the implementation of approved Department policies, processes, systems, standards, procedures and internal controls in order to support execution of the Division work programmes in line with Company and International standards.

• Implement the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines and continuously monitor the achievement of the Department KPIs related to the approved Annual Performance Management Contract and the Balanced Score Card.

• Review, develop and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on‑going work practices to meet the business objectives.

• Encourage innovation, enhance employee motivation and support initiatives for implementation of Change Management to continuously improve operations and services.
• Propose improvements in internal processes against best practices in pursuit of greater efficiency in…