Services Manager, Middle East – Defence Services

About the position

Systematic is seeking a Services Manager – Defence Services to join our team in Abu Dhabi, supporting the delivery of mission‑critical solutions to Defence customers in the UAE. In this role, you will lead the delivery, deployment, and support of complex projects across the Systematic Sita Ware suite, including Sita Ware Headquarters, Frontline, and Maritime, alongside emerging capabilities such as Sita Ware Insight (data analytics and AI‑enabled decision support) and Sita Ware Aspire (simulation and training).

These solutions are increasingly applied within a multi‑domain operational context, spanning land, maritime, and joint environments.

As a Manager, you will be responsible for the successful execution of complex Defence projects, ensuring delivery to scope, time, quality, and customer satisfaction. You will coordinate closely with multidisciplinary teams, customers, and development organisations to integrate and deploy operational capabilities in demanding environments.

In addition to project delivery, the role includes people management responsibility for designated Services personnel, contributing to team development, planning, and capability growth in close coordination with your line manager and Defence Services leadership.

You will also support customer engagement and business growth by contributing to proposals, change requests, and the evolution of service offerings, while playing a role in regional delivery and mobilisation activities across the Middle East as required. This position offers the opportunity to work at the forefront of modern Defence capabilities, supporting customers in adopting integrated C4I, data/AI, and simulation‑based solutions to enhance operational effectiveness.

• Delivery responsibility for complex Defence Services projects across the Sita Ware suite
• Coordinating activities between multidisciplinary services, development teams and the customer
• People manager for allocated staff, including recruitment, performance management, and people development
• Supporting business development, including forming and scoping solutions, estimating and writing proposals primarily for upsell and change request opportunities on existing accounts
• Managing projects through KPIs, governance forums, management briefings, and business committee meetings
• Combining customer and business understanding with technical insight across multi‑domain operational contexts
• Managing highly complex and agile projects together with the customer, subcontractors, and your team
• Project delivery in geographically dispersed environments
• Leadership and coaching of multidisciplinary teams with people management responsibilities
• Continuous personal and team development
• Professional attitude, flexibility, and diplomacy
• Effective communication and presentation to Defence customers
• Building strong, trustworthy relationships with customers, partners, employees, and stakeholders
• Experience in business capture and proposal activities, including estimation and sales support
• Understanding of data‑driven, AI‑enabled, and simulation‑based capabilities within Defence solutions

• Relevant bachelor’s degree or higher within IT/software or a related field
• Project management certification, such as PMP, PRINCE2 or IPMA Level B/C
• 5 years or more experience in a similar role, ideally within the Defence and security domain
• Fluent in English;
  Arabic is an advantage

• Travel might be required to Headquarters in Aarhus and within the region as required
• Employment requires no criminal record due to security‑classified projects
• Requirement to be eligible for a UAE security clearance

• Attractive remuneration package
• Professional development opportunities in cutting‑edge defence technology
• International collaboration with Defence Services teams worldwide
• Direct customer interaction and visible project impact
• Opportunity to work with world‑leading command‑and‑control systems