Tender Department Manager

Tender Management Responsibilities

• Lead and oversee the complete tendering lifecycle from opportunity identification through contract award.
• Review tender documents, drawings, specifications, BOQs, and client requirements.
• Ensure all bids are submitted accurately, competitively, and within established deadlines.
• Develop winning bid strategies aligned with business objectives.
• Evaluate commercial viability, pricing, and profitability of tender opportunities.
• Identify and mitigate contractual, commercial, and operational risks.

• Direct the preparation of technical and commercial proposals.
• Ensure compliance with client requirements, company standards, and tender specifications.
• Review final submissions to maintain quality and accuracy.

• Coordinate with Estimation, Operations, Procurement, Finance, Legal, HSE, and Technical teams.
• Facilitate effective communication to ensure timely completion of tender deliverables.
• Support post-tender clarifications and negotiations.

• Build and maintain strong relationships with clients, consultants, suppliers, and subcontractors.
• Represent the company during pre-bid meetings, presentations, and clarification sessions.
• Promote a professional image throughout the bidding process.
• Lead, mentor, and develop the Tender Department team.
• Allocate resources, monitor workloads, and ensure high levels of productivity.
• Foster a culture of collaboration, accountability, and continuous improvement.

• Establish and maintain tendering procedures, templates, and document control systems.
• Monitor market trends, competitor activities, and emerging business opportunities.
• Prepare tender performance reports and recommend process improvements.

• Ensure compliance with contractual obligations, company policies, and regulatory requirements.
• Maintain accurate tender records and documentation.
• Drive adherence to quality standards and best practices throughout the tendering process.

In addition to all job-specific responsibilities, all employees are required to adhere to all Basatin health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible for familiarizing themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduces new policies, procedures, and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.

• Comply with Basatin Information Security Policies
• Be aware of and fulfil their information security responsibilities
• Ensure whoever handles sensitive company information has taken the Security Awareness Training
• Know how to report a security incident (to IT Service Desk or Info Sec).
• Not Disable his/her OS firewall and/or Antivirus
• Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords.
• Accept accountability of his/her individual user accounts and maintain confidentiality.

• Bachelor's Degree in Engineering, Construction Management, Business Administration, or a related field.
• Professional certification in Project Management or Tender/Contract Management is preferred.
• Knowledge of UAE tendering procedures and contract administration.
• Minimum 10 years of experience in tendering, estimation, or commercial management within the landscaping, construction, or facilities management industry.
• Minimum 5 years in a managerial role leading tender or bid management functions.
• Leadership and people management.
• Tender and bid management.
• Commercial and contract management.
• Strategic planning and decision-making.
• Negotiation and stakeholder management.
• Financial and commercial acumen.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Time management and organizational skills.
• Proficiency in Microsoft Office and tender management systems.