Manager - Stakeholder Engagement

Key managerial duties within the programme to drive progress in engineering, execution and handover phases of the CAPEX programme of ECFZ Cluster , which has an anticipated annual earned value component of at least 1 billion AED.

• Manage stakeholder relationships with all statutory authorities (ADDC Power, ADDC water, ADCD, ADMCC, ADM…).
• Define requirements to meet all authorities’ regulations and requirements.
• Direct consultants and contractors to comply with those regulations and requirements.
• Provide mitigation measures in case of violations to those regulations and requirements by consultants/contractors applying engineering logic, existing relationships and diplomacy.

• Act as the focal point for strategic communication with all national governmental departments and institutions related to the delivery of the programme.
• Develop and implement key service level agreements with stakeholders for delivery of stakeholder services delivered across the portfolio.
• Enforce and implement communication and engagement plans for all stakeholders.
• Provide support and guidance to programme and project delivery teams with regards to stakeholder engagement, approvals, and requirements.
• Build stakeholder’s strategies and initiatives to implement plans and enhance workflow.
• Maintain an up-to-date stakeholder’s database and direct accurate details.
• Benchmark market best practices and industry trends regarding stakeholder relationship.
• Prepare and deliver reports to the management reflecting the current activities of stakeholders and opportunities for improvement.

• Obtain regular feedback through surveys and other forums on portfolio performance from stakeholders and identify areas for improvement.
• Lead awareness campaigns, training, and other events for both internal and external parties on the requirements of stakeholders across the entire programme.
• Arrange and facilitate regular stakeholder forums, meetings, and other events to obtain and provide feedback on the performance of the portfolio.
• Direct all departments within ECFZ Programme to the correct Authorities procedures from the project start to avoid any non-compliance during the construction.
• Follow up the NOC with all stakeholders with direct communication to facilitate obtaining the same efficiently.
• Follow up all stakeholders’ inspections and interfere to facilitate the same when any deviations from their procedures are observed to minimize the cost and time.
• Follow up the utility connection for the projects and negotiate their procedures to minimize cost and time required.
• Follow up the Building Completion Certificate applications with all stakeholders including final inspections.

• Support in the development and continuous improvement of departmental working practices.
• Identify and support improvement initiatives.
• Maintain good relationships with all stakeholders personnel to ensure some flexibility and practical application of their procedures on our projects.

Educational and Technical

Qualifications:

• Bachelor's degree in Engineering, Construction, Project Management or a related field. Master's degree is a plus.

Language

Skills:

• Excellent English. Arabic is an added advantage.

Years of

Experience:

• A minimum of 10 years of experience in a similar role of which at least 5 years stakeholder management exposure with Abu Dhabi Authorities.

Nature of

Experience:

• Extensive experience in engineering and construction projects, preferably with extensive contractor experience.
• 7 years in a senior management position.
• Preferably have work in both construction and consultancy organisations.
• Experience in project management including the ability to plan, execute and oversee projects from concept to implementation.
• Strong problem solving and critical thinking skills to identify and address complex challenges and opportunities and make data-driven decisions.
• A strategic mindset with the ability to align initiatives with the organization’s long‑term goals and vision.
• Demonstrated success in driving strategic initiatives that result in business growth.