Operations Training, Competence & Standards Manager

The Operations Training, Competence & Standards Manager is responsible for developing, implementing and maintaining Company's operational competence management framework, training strategy, operational standards and Rule Book implementation to ensure a safe, competent and professional railway workforce throughout Operational Readiness and into commercial operations.

The role establishes and governs the Operations Competence Management System, developing competency standards, training programs, assessment methodologies, certification arrangements and operational standards for Safety Critical and Key Safety positions across train operations, network operations, operations control, terminals, rolling stock and infrastructure functions. The position is responsible for ensuring that competence management arrangements comply with applicable regulatory requirements, recognized railway standards and Company's Safety Management System, while providing objective competence evidence in support of the Operations Safety Case and regulatory authorization.

The role supports Operational Readiness by ensuring that all operational personnel are trained, assessed, certified and demonstrably competent ahead of Testing & Commissioning, operational trials, shadow operations and Entry into Service. In addition, the role plays a strategic part in establishing Company's long‑term operational capability by developing structured competence pathways, knowledge transfer programs and workforce capability initiatives that support the organization's In‑Country Value (ICV), Emiratization and Omanisation objectives, ensuring the progressive transfer of railway knowledge and operational expertise from experienced international professionals to the future national workforce.

Prior to commercial operations, the role will focus on training, competence and operational readiness activities as determined by the Operational Readiness Plan. Following Entry into Service, the role will maintain and continually improve Company's operational competence framework, standards, certification processes and workforce development program to support the safe, efficient and sustainable operation of the railway.

• Develop and implement the Company operational competence management system, including competence standards, profiles and assessment criteria for all operational roles.
• Establish certification, licensing and reassessment arrangements for safety critical and key safety positions.
• Maintain competence records and provide competence assurance evidence to the Operations Safety Case and regulators.

• Develop the operational training strategy, training needs analysis, curricula and course materials for train operations, network operations and infrastructure roles.
• Plan and deliver training programs, including classroom, simulator, on-the-job and route learning components.
• Manage training facilities, training resources and third-party training providers.

• Support Rule Book development and lead its implementation, briefing and assessment across the operational workforce.
• Develop and maintain operational standards, procedures and supporting documentation in coordination with Professional Heads.
• Establish arrangements for managing changes to rules, standards and procedures, including communication and re‑training.

• Oversee the preparation and implementation of operational readiness strategies and plans related to operations training and competence, including readiness of the workforce for testing & commissioning and trial operations.
• Coordinate operational readiness activities including testing & commissioning support, trial operations, training and resource mobilization in line with the Operational Readiness Plan.
• Ensure that all systems, processes and procedures within the area of responsibility are fully functional, validated and compliant with safety and performance requirements ahead of Entry into Service.

• Lead the development…