Store Manager -Restaurant

We’re searching for a Store Manager who can take ownership, lead vibrant teams, and deliver best-in-class guest experiences every single day. If you’re ready to build your own winning culture while playing a key part in a brand that’s scaling fast, this is your moment.

The Role as a Store Manager at FWHO you're not just running a store - you’re running a business. You’ll lead a high-performing team, deliver consistently excellent guest experiences, and bring our bold food vision to life every single day. We’re looking for a hands-on leader who can drive results, coach from the front, and make FWHO the go-to comfort food spot in your city.

• Recruit, train, and develop a strong team of Shift Leaders and Crew.
• Conduct regular 1:1s, performance reviews, and team huddles to build engagement and accountability.
• Create a positive, productive store culture that reflects our brand values.

• Take ownership of store-level KPIs: sales, labour %, COGS, and NPS.
• Use our tools (POS, training modules) to manage operations and improve results.
• Deliver smooth, fast, and friendly service - especially during peak times.

• Ensure your store runs like clockwork - from food prep and service speed to cleanliness and stock.
• Implement company standards, daily checklists, and weekly audits.
• Handle scheduling, ordering, health & safety, and compliance.

• Lead by example on shift - especially during pressure moments.
• Engage with local marketing efforts and community outreach.

• 5+ years of store or department management in QSR, hospitality, or retail
• Middle East QSR experiences are mandatory
• Confident managing KPIs and using data to make decisions
• Cool under pressure, highly organized, and solutions-focused.
  
  Great with people - whether coaching, resolving conflict, or motivating a team
• Familiar with POS systems, scheduling platforms, and compliance basics.
• Proud to be on shift, hands‑on, and guest‑first.