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Branch Operations & Service Lead

Job in Abu Dhabi, UAE/Dubai
Listing for: Abu Dhabi Islamic Bank PJSC
Full Time position
Listed on 2026-08-19
Job specializations:
  • Management
    Business Administration, Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 134000 - 179000 AED Yearly AED 134000.00 179000.00 YEAR
Job Description & How to Apply Below

Abu Dhabi Islamic Bank PJSC in Abu Dhabi is seeking an Operations & Service officer at  
-Al Shamkha Branch to manage branch operations, ensure service delivery, and coordinate staff. You will work closely with tellers and sales staff to optimize customer experience and branch performance.

The role covers cash handling, transaction approvals, sales support, customer service, and adherence to ADIB policies, with emphasis on efficiency, risk controls, and service quality.

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